Guides
Every guide here answers a question about how these directories are built. None of it is generic advice about choosing a tradesperson: it is first-party, specific, and checkable against the method we publish.
6 guides // 4 policy pages
How to read a listing
A walkthrough of a directory listing: what each field means, what the score is built from, and what re-checked means.
Read processHow we check a business is real
The validity checks a listing passes before it appears, and what gets rejected.
Read concernHow we handle fake and incentivised reviews
Why review manipulation exists in local trades, the signals that reduce a review's weight, and what to do about a competitor gaming reviews.
Read concernWhat our scores do and do not measure
The honest limits of a review-based score: what it captures, what it cannot, and why a high score is evidence rather than a guarantee.
Read qualifierWhy a business might not be listed
Inclusion criteria and exclusions in plain language. Absence is not a judgement of quality.
Read decision stageWhy we run one site per trade, not one per neighbourhood
Singapore is one market and the same companies serve the whole island, so area pages live inside each directory rather than as separate sites.
ReadThe rules these guides describe
Corrections, Disputes & Removals
How a business owner corrects, disputes or removes a listing, what to send, and how long it takes.
Read PolicyEditorial Standards
Our independence policy: featured-blind rankings, paid surfaces labelled and held outside the ranked list, earned labels that cannot be bought.
Read PolicyFor Business Owners
Listed without being asked? You need do nothing. Listing is free, nobody will call to sell you anything, and here is how to change it.
Read PolicyHow We Rank Businesses
Our scoring method in plain language: built from public reviews, adapted per trade, and never from payment or ad spend.
Read